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  • Unfortunately, my double garage door did not go down completely and I didn't notice it and then backed into the door. The door did go up and down, but eventually it fell off the tracks. This was at night and I needed to bring the door down for safety reasons. I called the 800 number on their website and they connected me with the local company in Las Vegas. I was able to get an appointment with a time span between 9 PM and 11 PM. Happily the technician came up about 7:30 PM and I did not have to stay up late that night. The technician was very helpful in explaining what had happened and what he could do what the cost would be. Afterwards it took about an hour to fix the door and I can say it is working better than before. Although the charge was $175 I was glad to pay it because of The late hour and the safety considerations. Also, the technician was able to do all of the billing electronically and I could pay with my credit card. In case they have more than one location in Las Vegas, I can tell you this one is at 3175 Ali Baba Ln Las Vegas, NV 89118. Probably any others have similar excellent service.
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