Went through the drive thru at Steak'n shake in Brooklyn, by 480, and was VERY disappointed. First I was rushed by a rude employee to order. Also I ordered 2 sides of cheese for fries and they said they could only give me 1. Sadly, while sitting waiting for our food, I overheard a manager (very tall man) say "I swear to god, I'm going to kill you" to an employee because food wasn't fast enough. I kept hearing him repeat some negative comments to his employees. That is no way to treat an employee, he doesn't belong in this business. After waiting at the window for 10 mins, the rude drive thru employee had to ask us what we ordered again. Besides the unorganized service, the food was mediocre at best.