They had volley lite balls in stock both times I went to get one. This isn't always the case with other sporting good stores! Also, after about 5 weeks the ball lost a bit of air. I tried pumping it and it held for a couple days. Since there was no obvious puncture I brought it back to the store for possible return. Even though returns are done within 4 weeks and by now it had been almost 6 weeks they made an exception and exchanged the ball! Also, it had my daughters name written in permanent marker on it and they still took it back - usually you can't return when you write on them. I thought the customer service was superb!