My family and I have heard good things about this restaurant so decided to give it a try. We went on a Saturday around 5:30PM. From initial observations most of the tables were empty and the dinner rush hadn't started yet. The lady at the front desk asked if we had a reservation and told us that the entire restaurant was reserved for the evening and if we didn't have a reservation we wouldn't be able to eat there tonight. I'm surprised that there were absolutely no seats left and we weren't even given an option to wait for a table. We were just told to book a reservation the next time or to try again on another day.
After reading some yelp reviews I'm not sure if it's worse the hassle to eat at this restaurant when there are other Shanghai restaurants nearby it...