I remember when this place opened up they had pretensions of class and exclusivity. Today, with the Sears on it's way out. they are facing the reality of being anchored by T & T and ...Dollarama!
How did things go wrong? Did all the real money move to the west (Vaughn Mills, Colossus)? I don't think so, I see lots of Tesla's & Maseratis in the neighborhood - they're just parked in the Walmart lot up the street! Times have changed. Staff morale seems low in most of the stores.
They've always been missing a Hudsons Bay but I guess it would have been a threat to the ones at Centerpoint & Hillcrest. I wish they kept the Marche instead of the rip-off Aroma.
I feel slow malls like Promenade & Hillcrest can't be energized by stores & shopping alone. They need ACTIVITY places to attract new people, some of whom will then do shopping along the way. By activity, I suggest things for people to DO, things they CAN'T do online - like an indoor sports complex with rock-climbing, maybe mini-golf, martial arts, mma/boxing club. At the other end, there could be art or sculpture studios rentals with daily workshops and group classes available. A kitchen wares store that also hosts cooking & tasting events. Change things up a little instead of fighting the same losing battle against trendier malls and the Internet.