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| - I'm so excited for some new not chained restaurants opening here in Arizona! And none other than my favorite city Chicago! Did I mention it's Chicago style pizza?!
Lous doesn't open till 4pm but it's changing to lunch soon. I showed up 10 mins before and the line was out the door. I only waited 10 mins and was told to go straight to the dining room hostess. I was seated and greeted with a smile from both the hostess and the waiter Donald who happens to be from Chicago!
With great company with my friend who is from the city and the waiter who is from there as well my service was off to great start.
The decor was pretty neat, bright signs and a very cool divey sorta feel, really sets the environment up for you. They got misters going outside for the patio seating which is really nice as well, lot of room. You walk in and right away you notice who is a fan of Chicago or from Chicago. A lot of people sporting the Windy City gear.
My friend and I ordered a beer and when it arrived my friend accidentally spilled her beer all over the table, floor and seat. Automatically we had two managers, two waiters and two bussers cleaning up our table, mopping the floor, wiping the seats. One manager brought my friend a fresh beer, another manager came up asked if she could replace it. I mean the service was excellent right off despite our mess.
Our table was cleaned, new plates, new silverware, new beer less than 3 minutes! Talk about WOWing your customer with service. I felt like royalty, even though we messed up :)
We order fresh bruschetta( my favorite) and it was simple and delicious. The bread wasn't hard to the bite and was crisp to perfection. While eating our appetizer and sipping on our beer we were asked multiple times (not overwhelming) how our food was and if we needed anything.
Deep dish pizza takes time depending on size. We ordered a small ( feeds 2 about 4 slices) which was perfect for us. It took about 35 minutes, we ordered the The famous Lou pizza which is spinach, layers of mozzarella, mushrooms, fresh sweet Roma tomatoes with tomato sauce and cheddar cheese! Delicious! The manager brought out our deep dish pizza, cut it up and even placed it on our individual plates!
Overall I was WOWED with the decor, the customer service and the food! Definitely worth your time and money and ask to be seated with Donald!
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