I honestly had no idea what to expect. I was told by my podiatrist to buy new running shoes and gave me a couple brands to consider. I'm not a long distance runner, I run for fitness and had no idea where to start. I was thrilled and surprised with how knowledgeable the staff was, that they actually watch you run to see how your foot falls and what type of support you need. Long story short, I paid less than expected for a great shoe, had better service than I thought existed and have a shoe that is helping instead of hurting. I HIGHLY recommend them!