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| - Decided to try this place after a few recommendations from some friends, As soon as we walked in, we noticed that it wasn't too busy and assumed that we would be able to get more attentive service. When the host asked if it was just us two, he seemed to have an attitude and looked bothered. When we were seated we were given water right away and asked if we wanted anything else to drink and that's when everything went bad.
We decided right away what we wanted from looking at the menu on line and closed our menus to show that we were ready. After about four minutes we timed to see how long it was actually take someone to notice that we were ready to order. Again, it was not very busy and a lot of the servers were just walking about aimlessly and didn't give us a second look. After 8 minutes we were just amazed that no one even attempted to ask us what we wanted. After 11 minutes of waiting my girlfriend finally asked one of the girls clearing the table if someone could please take our order. Now, I understand when a place is busy and you might have to wait a few minutes or even remind your waiter you're ready, but when you have a bunch of people in the back who give the appearance of not doing anything but chatting and just walking around is not acceptable.
Once we finally ordered our food from our server who apologized for the wait, we thought that everything would be OK from there. Again we were wrong. We decided to try the oxtail fries, spicy miso burger, and the miyagi. The oxtail fries were alright and landed up being the only appetizing part of our meal. The miyagi burger was just OK. It was pretty greasy and I could barely taste any of the bacon. The spicy miso burger was not good at all. It was not remotely spicy and after eating less than half the burger, it started to taste really soggy. We opened the burger up and the meat was just falling apart and looked like mush. It was more rare than medium. At this point, it was about an hour that we had been there. We didn't want to send the burger back for fear of having to wait longer when we just wanted to leave.
Finally the check came and again we waited another ten minutes before my girlfriend had to hail the waitress to ring us out. She apologized again but at this point, apologies didn't mean anything.
We might've just come here on an "off" night but even off nights have some redeeming quality. I will not be coming back to this place ever and was very disappointed.
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