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  • Went here with a large group. Note to groups, don't expect good service because they auto grat you 18%. Not even exaggerating but from the minute we sat down, our waitress was rushing us. We had literally just taken our seats and the waitress was asking us for drinks. Not a big deal, quick service... But through the whole evening, she kept rushing us. We weren't ready to order when she came around and stated that we weren't but if she was going to take orders, she should start at the other end. She started at the end where people were still deciding. At the end of the meal, we tried to ask for a split bill but the manager cam over stating that they would the charge us 21% auto grat to split the bill. It wasn't even about the policy but the manager had mega attitude. He pretty much just walked away from us because he was too busy eating at the table across from us with his buddies. His attitude was clear that he couldn't be bothered to deal with us despite being a big table. If you do get bad service, don't expect the manager to care or do his job. First and last visit. The owner should reconsider their management if he plans on the establishment being successful. NOTE: Thank you Jason for the response. Yes, many of us posted as we were a large party and were all disappointed by our experience and to be honest, is something Brett should have probably considered before giving us attitude. The negative experience wasn't just upon the split bill but started with our waitress who kept rushing us through the service. The bill was just what pushed the experience completely into the negative. When we spoke with the Brett, he claimed that he took my reservation so obviously something is being lost in communication. Again, I understand that at the time of the reservation it was stated that it would be one bill. However, I have never had an issue upon changing our preference at other establishments. It seems funny that you uphold the policy over something so trivial to the point of losing customers. I appreciate the offer of the gift card but will have to respectfully decline as I cannot see anyone from our party returning to your establishment. Hopefully, you reconsider your policy to prevent you from losing future customers.
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