I have been going to Infinity off and on for 5 years. When I go I usually request Lilly. I have to say it's hit and miss with this place. Sometimes everyone provides exceptional service, sometimes they don't, but like anything else you get what you pay for. Also too I have seen people be extremely rude and condescending to the employees who work there. Just remember people, treat others how you want to be treated. You treat them kindly with respect they will do the same. Only on a few occasions would I say that I haven't been satisfied with their work. All in all I do love it there!