Stephanie was my estimator. I needed a new bumper and they applied it incorrectly, the tab on one side of the bumper is sticking out. They didn't even line it up right. I had to wait 45 minutes after the time she said my car would be done. Finally, after getting my keys I noticed scratches that weren't there before-- CONFIRMED by the front desk because they take pictures of all scratches before working on it. I then asked to see Stephanie and was told she was busy and that I had to wait for someone else to look at my car. I waited for almost an hour before I had to leave for work. Horrible customer service. I had already signed the release forms so I can't do anything about it, which is my fault. Won't be coming here ever ever again and would not reccomend it to anyone wanting repairs done to their car. Learn from my mistakes, DO NOT SIGN ANYTHING IF YOU ARE NOT 110% SATISFIED. I hate this place and I will probably need to pay even more money to get it properly fixed. Yeah. Screw you.