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  • Terrible service last evening around 5:30 pm. Burger orders were all wrong! I don't know where to start on this one, so many screw ups. I ordered five burgers with various combinations of tomatoes/onions/no onions etc. etc. all of which were incorrect. When I got to the pick up window, I was handed a box full of open, uncovered burgers. And then another box, full of fries. Again uncovered. I asked the server if they did not have a bag or something to cover the food with so that it did not spill or get cold on the way home. She looked at me like I was bonkers and said "this is the way we do it." Not being a regular customer of this establishment I took the food and left. When I got back to my friends' place, they confirmed that when you order for take-out, it should be wrapped up and not in the open tray, that they assumed this order was to be eaten in the car. Seriously, there was one of me, five burgers, four orders of fries, three drinks... Did they really think this was all going to be eaten in the car? My friends also asked if I brought home some kind of special sauce, which I was never offered so I'm not really sure what that is. I am obviously am not a regular at this type of burger joint. And given the service and quality of food I probably will never be.
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