They have the worst customer service at this Macy's. I have been there multiple times to purchase something and no one is willing to help me. I have emailed the store manager and she blows me off. My boyfriend bought me Michael Kors sunglasses and a few days later they broke I took them back and the girl told me I needed to take them to a glasses repair shop??? I have stood at the jewelry counter waiting for someone to help me while the associates talk to each other this place is a mess