This is the WORST RV company we have ever rented from! They tell you a quote on the phone then add 4% to cover their credit card merchant fee if you choose (like 99% of people in 2013 would) to use a credit or debit card. Then they say the gas tank will be full; it wasn't. The list goes on & on but we went back after we returned to confirm they I elected the RV & everything was good. They said it was fine & then charged my card an additional $90!! If you absolutely MUST use this shady company, USE CASH so they can't keep taking your money!! They can't be trusted!! D- ON THE BBB WEBSITE!!