After several visits to this location I feel compelled to pointing out several systemic issues that are unique to this location & one that is more global.
1.Customer service is very poor. My observation is that more training is needed.
2. Each time they appeared to be understaffed which contributed to the strained nature of how they interacted with customers. The potato wedges were stale & obviously been sitting out too long. This was at 6pm which would be during a dining time frame. The order was also not correct each time.
The menu as displayed is not easy to quickly read & the person takeing the order did not try to assist in making a decision.. Just stared at me. I find it strange the package menu that offers a 3 piece box & soda is cheaper than just the box, but that was what I was told as I did not want the sodas.
Not all KFCs are this way. We stopped at one in Kona Hawaii. The service was excellent. We arrived close to closing time, but did not feel rushed & the food was fresh.