I've been slowly working my way through Charlotte nail salons trying to find the perfect one. Tried this one because its right beside CycleBar and I was trying to make the most of a free Friday night (I know, I'm wild). Seemed very clean. Went with a friend and other than that it was not very crowded and we did not feel rushed at all, even being there the last hour they were open for the day. The staff was nice and friendly. They have a large selection of gel polish. I really liked that they did what I asked for, a gel polish change, and did not try to talk me into a bunch of other stuff. Manicure seems to be holding up well so far. I think I will be back here!