I eat at this location at least 2-3 times a month. Penny is usually my server and she is great! I ate here last Thursday and had a server named Harold who was just HORRIBLE!!! We sat at the table for 20 minutes before Harold even showed up. We had to call on the manager to get Harold to show up. Once Harold showed up at our table, he was rude. He made feel as though we were bothering him. The manager John came back to our table and moved us to Penny's area. Penny was great as usual. John was very apologetic for Harold's behavior towards us. John is an A+ manager! We will continue to eat at this location. The food is always delicious.