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I stayed here on a spring trip to Arizona.
The staff was nice enough when I checked in and showed me the hotel's amenities while offering extra towels for swimming or jacuzzi visits.
On the first floor there was a bar, a restaurant, a large bean shaped pool, a big fire place sitting area (I have no idea why you would need a fire place in Arizona, but it was nice), and tons of other stuff like a little store for small items.
Once I arrived at my room I immediately put my things down and went into the bathroom. When I flushed the toilet, or tried to flush, there was this loud noise, and loud pipes that really sounded stressed. I called the front desk and asked to move. They gave me a new room with the same problem--probably because the room was right next door and shared piping with the last room. I finally received another room further away and this one was fine.
I was tired after traveling, then swimming to relax in the overly hot Arizona sunshine do I opted out of dinner and ordered room service. The menu was decent and there were several large salad options. I asked for salt to be delivered and extra ice with the meal. Well, the guy came with no salt, meat on my salad and no ice ;( I asked him to return with those items, please, and he assured me he would. When he returned with the correct food he forgot the salt. I cannot eat without salt, yes, it is an addiction--no reason to judge. Anyway, I felt as if I were asking him too much to ask him if he would return with the salt, but I asked anyway. He sighed, shrugged his shoulders and said, "Yeah, I guess I'll go AGAIN." Wow--Ooooooook. Once my salad was nice and room temperature he returned and asked, "Anything else?" Nope, I am good, thanks.
I will say the bed was comfy with tons of pillows. Plenty of TV options, sift towels and decent air conditioning. The people at the front desk were very helpful the next day when I asked for information on shopping.
My sub-par rating is really for the room service. Incorrect order, bad delivery guy, poor attitude. The rest of my stay was adequate.
Stephani Tries to Smile for the Lexington Hotel : -/
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