If you're looking for a quality pet sitter, keep looking. Aunt Penny has a million rules ... all intended to make her life easier, not yours. Watch out for the "48 Hour Rule" cuz if your plans change unexpectedly, Aunt Penny gets to keep your money.
Don't be deluded by the company's "affiliation" with the National Association of Professional Pet Sitters. The NAPP is as bogus as a $3 bill and does nothing to monitor or discipline its "members."
Sad to say, Aunt Penny should find another business because pet sitting isn't her calling.