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http://www.openvoc.eu/poi#funnyReviews
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  • BAD COMPANY with shady business practices. I'm the CEO of a large corporation here in Gilbert AZ! T-Mobile is a BAD COMPANY! We were with T-mobile for over 12 years and decided to switch to AT&T. We walked into the T-mobile store on 5-28-16 to cancel all of our services. We received our large last bill in July which should have been our last and final bill. We then got another bill at the end of July from T-mobile saying we still had service with them . We walked in again to T-mobile and explained we canceled all of our services back in May. They looked at the notes, apologized for the error and said our account was now closed. Then, just 2 days ago we got another email from T-mobile saying we have another bill coming our way. We went back into T-mobile and they explained that even though they see the notes on the account saying the account was trying to be closed, it never was and they are not sure why. They not only admitted our account should have been closed but that nothing could be done because it was still opened and charges were valid. The reps at the store will confirm they know the charges should be erased as they have all the documents but that corporate won't erase the invalid charges. Long story short, this is a horrible company that treats their most well respected customers with disrespect and dishonor. We will be be filing a complaint with the Arizona Attorney General Office today, writing negative reviews on Yelp, Google, and ScamAlert.
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