Thieves. I had to make a quick stop into Vegas to see my sick mom and I rented this car as part of a package deal with my flight. The gal at the counter didn't seem like she even wanted to be there. She didn't fully explain a damn thing to me and I was in such a rush. I said yes to pre-paid gas and even though the receipt said ESTIMATED CHARGES don't buy that BS. I brought the car back FULL and I was still charged $70. I did call their customer service and got my money back but think about the folks who don't. She said you should have told the person who checked the car back in. Umm i did and he said there was nothing he could do. And did I mention what a hunk of junk the car was? It was a new Chrysler 200 and it was so dirty inside. Dusty, funk on all over the carpet and the dings and scratches on the outside. OMG. I understand the name of the car rental company is thrifty but damn have a little pride. DO NOT USE THIS COMPANY! You have been warned!