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  • Very disappointed in the way I was treated here. I went in for a consultation and was told how to prepare for my appointment, VERY specifically. I followed the advice EXACTLY. So when I emailed to make the appointment finally, it took 3 days to get a response, only to say: "sorry but we are unable to accommodate your appointment request". I thought it was a little odd they didn't even try to find me another time or date or ask me ANYTHING, the message was short and sweet. So I called, spoke with Dawn about finding a time for a specific service, she asked a lot of questions to obviously make sure Yvonne knew who I was so she said she would call her to check on a time and call me back. Well I never got a call back, and never got mention of the services I requested no longer being offered. What I did get was a similar text message to the email I received: "sorry our spa decided a while back to no longer offer your service requested, if you need anything else let me know". Once again, a subtle 'get lost lady'. I'm continuing to hold on to the words "a while back". I will let you all know I had my lips done twice here (after my original consultation and during my preparation stage for the main reason I came here) I saw both ladies to have my lips done, and I talked with both of them on those appointments about the progress of my preparation and that I would be ready in a couple months. During this time, NO mention of not offering the service, in fact we talked about doing some camouflage, and color matching to make it really looks nice. It sucks to have spent so much time preparing, and talking with them to be brushed off the way I was. I wish I had as great of an experience as the rest of the patients did on here, it's how I found them in the first place. I don't even like my lips, I was told they would last 9 months and my best friend asked me yesterday if I was going to get them done again when I went in because they had definitely lost most of their volume, I had it done twice this year, and it's only May. Honestly, I'm truly disappointed, specifically with how I was treated, the service can always be done somewhere else.
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