I love Heinen's and don't mind paying a bit more for quality and good service. I usually find both at Heinen's. I had one bad experience at this store though. I was looking for a particular type of bagged salad which was out of stock in the display. I asked a worker in the area for it and he acted as if it was a burden to go check. He made a comment to someone in the back at a loud enough volume for me to hear. Everyone has bad days, I get it if this was one of his, but it was disappointing. They didn't have the salad btw. Beyond that, the service is generally great and I shop there often.