I cannot begin to tell you my disappointment after leaving this dealership today... I am in tears over the broken promises and having to return my dream car! I went to this dealership with my husband about 3 weeks ago and with being VERY specific about our $1500 down payment despite telling the everyone who would listen our credit situation and the down payment MAX they claimed they could still get us into a car and approval to which of course I was hesitant but excited to actually think I'm working with people who are trustworthy. Well I drove around test drove some great cars and finally chose the best one for me! I was so excited and despite sitting for over an hour waiting on the approval that they said would take 20 minutes I drove away with my dream car! Soooo after 3 weeks of not only enjoying but driving my car everywhere I could I started getting nonstop phone calls from the dealership saying I needed to come down ASAP?! Of course I couldn't have been more confused, what could they want from me!? So I call back only to be told that I wasn't in fact approved and I needed to put ANOTHER $1500 down or give back my car!!!WHAT!?!?! So after thinking I was approved and going through all that, now here I am pissed, disappointed and of course without a car!!!! And on top of that I have to wait who knows how long to get my money back to start this god awful process all over again!!! I'm just at a loss for words. Honesty I guess just isn't their policy.
I received the number to supposedly speak to the GM but was told he was "too busy"!?! Are you serious!?! I just need my money! Anyone else try and call them?? I'm trying to get the status of my refund in order to go and get another car and they are dodging me like the plague? I received a lot more attention when I was giving them money!?!