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  • EXTREMELY BAD SERVICE, UNPROFESSIONAL. I brought my Dad's pistol to Wyatt the Owner of Kilo Guns on 10/20/2017. I asked him to re-blue the slide, he said they could easily do it and the charge would be $125.00, I agreed and left the fully functioning pistol with him. Several times I called to ask for an update and they would always say they were very busy. In March 2018 they said it was done, when I arrived the slide looked terrible. Wyatt agreed that it wasn't acceptable and told me he would have his Gunsmith re-do the work. April 2018 I called back, it still wasn't done but was told it would be ready in May. When I called back about 5/10 they said it still wasn't complete but they would send it to me in North Dakota so I could show my Family, Dad's old pistol. I was in North Dakota from May 15th till June 20th, they never called me or sent me my pistol as promised. June 22nd I went to the Gun Shop asked about my pistol and it still hadn't been put together, their only excuse was that they were real busy. I told Wyatt that he shouldn't have taken the job if they were that busy and it definitely doesn't take 8 months to blue a pistol slide. He had an assistant try giving me the pistol in pieces and I said I brought it in complete & functioning, that is how I expect it back. They forced me to leave, 6/25 I called Wyatt, he told me it still wasn't put together so I said I'm coming to pickup my pistol. When I got there no one would come to the counter and they had my pistol in a box and in more pieces then when I saw it on 6/22. Wyatt sent an assistant to make me leave, no one would answer my questions and he slammed the door in my face. I immediately took it to another Gun Shop for inspection to make sure they gave me all the parts. I filed a complaint with the BBB and I will tell every Gun Shop I visit in Phoenix about this incident. Please don't patronize Kilo Guns they "Are to Busy" and don't deserve your business.
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