The Palm gets five stars for the rare combination of excellent food, great service, and management that shows an interest and cares about their customers. The food was excellent and the bartenders knows their stuff. We had a problem with one of the steaks not being prepared to the right temperature, but instead of being a negative, The Palm Las Vegas and their GM differentiated themselves from competitors and made it right. Let's face it, things happen. It just can't always be perfect no matter how hard everyone tries. The true test of a really well run restaurant is how they respond when it doesn't go 100% and this place is both fantastic and honorable. I would highly recommend The Palm for a fantastic dinner.