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| - We just had a perfect experience with Airpark Collision. Actually our second perfect experience with them in the past couple of years. Very friendly and helpful. Good communication. Great quality of work. Locally owned.
Airpark has preferred status with State Farm, our insurer, helping make for a quick and seamless repair. When dealing with the insurance claims department, I mentioned I wanted to use a collision center I had used before, one located near the Scottsdale Airport, but I was uncertain of its name. They listed a half dozen collision centers before finally mentioning Airpark. Not sure why so many were mentioned, given Airpark is precisely in the location I described, but they finally did identify it.
Since Airpark has preferred status with State Farm, I had the option of stopping in for an estimate or just leaving the car for repair. Nice! Left it on a Tuesday morning, with an indication that they would try to finish it by Friday. Promise kept! The car was ready and waiting, looking better inside and out than it had in quite some time. Very pleased with the quality of the work. This experience was an exact repeat of the positive treatment we had received with a different car a year or so earlier. Two for two!
Airpark also has a good working relationship with Enterprise Rental Car. I do not carry rental car insurance coverage, so this car rental was out of pocket expense for me. The folks at Airpark suggested that I simply ask Enterprise for the Airpark rate and for my insurance company rate. Enterprise would then honor the lower of the two rates without me having to bother with online booking. Worked perfectly. Enterprise picked me up at Airpark, of course, but I was also then able to simply leave the car and keys at Airpark when my car was ready. Very convenient.
Great experience overall. Highly recommended.
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