I have had several good experiences in the past but particularly dissapointed with the breakfast staff both Saturday and Sunday morning.
The complimentary coffee is no longer set out for hotel guests, and when I asked in the dining room Saturday morning you would have thought I asked a ridiculously outlandish question, and I was told $2 per cup. I then ordered from room service and paid 12$ for a caraffe.
On Sunday, thinking I'd save the delivery fee I went down to get the caraffe myself, and was charged $16 for the same exact thing I paid $12 for the day before. When I questioned the ticket I got a not-so-nice response from staff so I just signed it paid and left - I didn't have the energy to argue.
$16 is pretty steep for 6 or so cups of coffee!!