The company texted me the day before the trip while in Vegas. The instructions on where the pickup location was very accurate. We were expecting a charter to show up at our pickup location, but it was a shuttle bus that took us to the charter bus at Bally's. We stayed at The LinQ and could've easily walked to Bally's. We boarded the bus and the entire trip was a pleasure. The bus driver (can't remember name) was a pleasure to have. He was very knowledgeable. Water and snacks were provided, although I did pack my own snacks and drinks. Lunch was good. Hiking the South Rim was a must. This trip is literally an all day trip to Hoover Dam and South Rim at Grand Canyon. We didn't get back to Las Vegas until 8:30pm. So if you need a day to get out of Vegas, you can't beat the price of $79.