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| - I stayed here about a week after their opening and I must say there are so many things I like about the Nobu Hotel:
Customer service oriented:
Someone with the hotel called us about a week before our stay and asked if we had any special requests. They asked us if we would like flowers upon our arrival (for a fee - they would work with our budget), what songs we would like for our playlist (they would provide an iPod with our requested songs), and if we had any pet pictures to email them so that they could print and frame the picture and put it on display for us in our room. Also, during our stay they were quick to respond to any and all of our requests and needs.
Boutique hotel feel/hotel within a hotel concept:
Because Nobu is such a small hotel they are able to really focus on customer service and are able to respond to requests faster than bigger hotels are able to. An added bonus about it being a small hotel is that it is really quiet which makes for a more relaxing atmosphere. We never had to share an elevator during our stay and never came across anyone besides hotel staff in the hallway. Some nice touches: great-tasting tea and crackers at check-in and bottled water at turn-down.
Amazing rooms:
The rooms are spacious and simply yet nicely appointed. The room we had was very clean and the couch did not give me the heebie jeebies like most hotel chairs and couches usually do :p The bathroom comes with only one sink and there is no separate water closet for the toilet. Also, the shower is open, no door or curtain. However, the bathroom was large with nice fixtures and I found the black-tiled shower to be very relaxing. Loved their huge flat screen Samsung TV! The images on the screen were extremely clear and made everyone on TV look that much better :p A plus for us was that we were given a room with a view of the strip, though from a lower floor and a bit at an angle.
Nobu Restaurant and In-Room Dining:
It is so convenient and such a treat having the restaurant downstairs and their food available at all times of the day and night through their room service. Note: they have items on their room service menu that they do not have on their restaurant menu; therefore, their in-room dining is a must!
A few things came up during our stay that made it not quite 100% perfect, such as:
- The remote control for the TV did not quite work which I thought was a bit odd for having just opened.
- The replacement remote they gave us was sticky which could've been due to tape and packaging. However, we didn't want a sticky remote and they were quick to give us another one that worked well and was not sticky.
- We tried to change the volume of the music while we were listening to the playlist they provided us and in doing so could not access and play the music after that.
- Room service took longer than what we were told but luckily we were not in a hurry at the time.
Some things to note:
- The quickest access to the hotel would be from the main entrance and valet area. It is straight ahead from the entrance and to the right just past Cleopatra's Barge.
- Place your room key in front of the sensor for elevator access and select your floor number. A letter will pop up letting you know which elevator to take up to your room and then you will be taken straight to your floor.
- If housekeeping leaves the drain on after turn-down, just push down on the drain to release it as there is no separate handle for that.
Overall, I really enjoyed the Nobu Hotel and would definitely come back for their great service, nice rooms, and yummy food!
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