2 different repair jobs from the same company:
1st was clothes washer that sounded like it was possessed and coming alive! I can't remember the tech's name (short, stocky guy) but he was on time, friendly and did a good job. Repair was done in no time and there's been no issues since.
2nd was the refrigerator water valve. Eugene came out and again was on time, professional and very friendly. He fixed the issue with the fridge and we're very happy with the service.
There seems to be a lot of negative reviews, from people with only 1 review, and I'd take those with a grain of salt. We've been happy with both of our repair experiences.