Came here last weekend during a birthday trip to vegas. Stopped in looking for somewhere the family and I could grab a quick bite before heading out to gamble. It was anything but quick. We did not see our first bowl of soup until an hour and a half after we arrived. And we all ordered about 10 minutes after we were seated. However, we did have a pretty large party of about 12 people so we expected things might be a little longer of a wait. After waiting a little over two and a half hours we finally got food. Which sucked by the way. The only good thing was the French onion soup. In the end we met one manager that offered to buy a round of drinks for the table - SAL was amazing and attended to us better than our own server and even another manager we spoke to earlier in the night.