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| - We went with another couple last Sat, April 21 to PNPK. We got there and were told it was a 1 hour wait. No problem, we had a drink at another location and gave them my phone number. After 1.5 hours we called and the receptionist said she called but it was the wrong number, when I asked what number she called she told me the correct number...regardless we returned to sit outside. Problem # 1 we ordered wine and after a long wait we received the wine, but a few minutes later the manager returned and told us that we can't have the wine because it was not put on our bill. We were confused because we had not ordered yet....she stood there and argued with us that they had closed out our bill and the wine was not included. We again explained we had not ordered or eaten. Finally, she stormed off with no apology and our wait person came back to take our order. We ordered (food was over all way sub par, but that is a different post) My husband order the Mac and Cheese and a slider. 45 minutes later our order came and no Mac and Cheese. When we summoned the wait person, she said we never ordered Mac and Cheese, the couple that we were with confirmed that it was ordered and she continued to insist that we never ordered. She too stormed off. The bill came and they had overcharged us for our drinks, plus the Mac and Cheese we never received was on the bill. While we were contesting the bill, the kitchen staff brought out the Mac and Cheese and we declined it as we were now at the bill page stage. After several "discussions" they corrected the bill and we left....NEVER will we patronize PNPK again. Bring back GRAPE. Bad food, BAD service, Poor management and overall bummer of a spot.
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