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| - Everyone loves flying Porter, except me. I mean, it's okay. The airport is local to downtown, and the commute is quick, but to get to the island, you have to catch the ferry. I just miss the ferry EVEY SINGLE TIME resulting in an unnecessary 20+ minute wait. I can't wait until the walkway is done (expected January 2015).
In addition, Porter had implemented a number of cost cutting measures and new revenue tools. First checked bag is now $28.75, food is available for purchase in the lounge, breakfast is no longer served on AM flights... I feel that they are losing a lot of the charm that they were known for. At least they're still serving wine in flight (for how much longer?)
Lastly, my last 2 flights (1 month apart) the latte machines were not working AND they have seriously damaged my bag on both flights (serious damage requiring replacement of a ~$200 bag). The last flight I didn't report it right away, so there was nothing they would do. This time they have said that they will cover the cost of replacement, but there is no compensation for inconvenience!
I have to travel for business, so I will continue using their services, but it's just now what it used to be.
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