Can't complain about the food or smoothies. They are always delicious. But the service is HORRIBLE. They are always behind and slow. When I come in it takes about 10-15 minutes to make a smoothie. Now with their online ordering, I thought I could order ahead and show up later with my smoothie ready... But that's a bad assumption on my part. I ordered 30 mins ahead and show up with my order not even started. Upon arrival, the employee looked at me like a deer in headlights, and then finally saw a ticket sitting in front of the register and said, "Ohhh, I never saw this. Let me get started on this right away". I would not recommend this location at all. I would drive the extra couple miles to get a smoothie at a different tropical smoothie.