I already loved pilot before setting foot in their door.
They sell beans across many cafés in Toronto. Their beans are really delicious and the design/functionality of the bag is better than I've ever seen.
Some perspective on the quality of the beans: I've been buying good coffee for about 2-3 years. I always buy different bags from different roasters. I've bought from the same roaster twice very rarely. Im on my third bag from pilot, and I bought beans from them back to back; I've never bought beans from the same place twice in a row before. Theyre that good.
Their café is in a weird location but inside is awesome. You can see how they handle and process beans for distribution and they have a really nice coffee bar.
I got the Kenya pourover. They brew it literally where you sit. It's kind of intimate, which can be off-putting for some people, but it's an awesome experience. The coffee was spot-on (very rarely have I found a really good pourover).
Highly recommend checking this place out.