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  • Super excited to dine at the newest place in two a group of friends and I make a reservation for five of us one month in advance. The evening finally comes and we could not be more excited. The vibe as soon as you enter is busy! We check in at the host stand and are told there is no table currently for our reservation time but a table upstairs which does not have chairs. Looking around we see there is clearly no open tables and it would be tough to approach the bar we agree. The host promises to get us chairs shortly. We are shown to our table which was actually a high top upstairs near the bar area. This high top is also located next to a larger group which clearly celebrating someone's birthday had been the ones guilty of removing the chairs from our table. Trying to keep the spirits high we stand at our table excited to enjoy the night. We wait for nearly 25 minuets for our server to realize we have menus and are not just jerks who took over a table. She was friendly and took our drink order. We inquire about the chances of getting chairs to sit before ordering dinner and the server seems to know nothing about the fact that we were promised chairs and recommend we just order. We do, meanwhile the birthday party is just starting to eat entrees ensuring we will not be getting chairs from that table anytime soon. Drinks come and dinner comes no chairs. The host comes back to our tables not to apologize about the lack of chairs or that we made a reservation for nothing but to compliment one of the party members hair color... Our food was ok nothing special. Our server was doing her best due to the high volume. Overall disappointing for the expectations we had set for Brim. All in all don't go here expecting service. Go get drinks and snacks with maybe one other person if you need to but there are plenty of other places which would provide a better experience.
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