I thoroughly love this company! They are efficient and always in communication with their customers. Their website is easy to use and give your prices in demand. Jake fixed my phone the last two times and was very courteous as well as being time conscientious. I was texted when they would arrive or if they were running late and so forth. When my screen broke right after getting it fixed, I was given a new one for free since it was faulty. They are very fair and to the point with pricing. Definitely recommend Jake and Screen Repair Plus!!! They rock.