Scheduled a same day appointment. Not a big wedding person so we just wanted a simple dress for our 20 yr vow renewal. I arrived a few minutes before the appointment as I usually do and was immediately greeted and started on the fitting. I had all 5 ladies to myself and boy was it a treat. You can tell they really like their jobs. Genuine happiness and willingness...almost a yearning desire to help. They were all so very pleasant. So pleasant I plan to bake them all individual cheesecakes and I don't do that often especially for strangers. Fabulous experience. Almost makes me wish I were planning for a wedding because I know they would do their best to make it a success. Well...not really. I don't like weddings but you get my point. :-) They were great!