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| - There is so much to say about this place. It is so inconsistent. Some days it is good food, some days it is so bad. The coupons are a joke. After adding 2 overpriced soft drinks, you could have just paid for 2 entrees. This last visit was a doozy however, so I thought I would share.
Armed with a buy one/get one coupon (must purchase drinks), we go into Mimi's to get some steak and eggs. Pretty easy, both entrees the same. We order, both steaks medium. eggs over medium, again easy.
The entrees come, my steak is still mooing, blood running all over the eggs. I ask the waitress to please have it cooked a bit more. She takes the steak, leaving me the eggs and returns it to the kitchen. Steak and eggs are meant to be eaten together, so I wait.
Steak comes back a bit browner on top and I proceed to take a bite. First bite was better, however as I cut into the middle of the steak, it was cold and clearly on the rare side. As the manager passed, I asked him if he could please have the steak cooked as ordered. He took my entire plate (eggs, potatoes and steak) and headed back to the kitchen.
About 5 mins later, he reappeared with a hockey puck on a saucer and proceeded to place that in front of me. This "steak" as hard as a rock. I asked, where are the eggs and potatoes that he had taken away, to which he responded "Oh, you wanted those?".
After sawing through this joke of a steak, the manager returned with 2 eggs on a saucer (sunny side up and not what I ordered) with no potatoes. I stated that this steak was inedible and that I just wanted to cancel the order and he can keep the eggs as well.
The lovely waitress comes over and places a bill of 23.00 on the table. I explained to the waitress that this was unacceptable as I had a buy one get one coupon and the bill is the same as if we had both eaten our meal. I said, I don't mind paying for the coffees and maybe 1/2 the entrée that was eaten, however to pay the same amount as if we both had eaten seemed unfair.
She puts the bill back on the table and says "Well the manager did this and now you can use the coupon again next time". As if this is a golden coupon. As if this coupon is exclusive! Google Mimi's coupons and you will see these are readily available.
I ask to speak with said manager. I explain my situation, he looks puzzled however ends up "as a favor" comping the entire bill. Wow, Thanks.
Get it together Mimi's.
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