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  • My husband joined Costco this past Friday, and I ran in on Saturday afternoon to grab a couple things. Needless to say, the parking lot and store were packed! However, I was fortunate enough to pull into the parking lot at the opportune moment when a space had just become available right by the front door. Since it was my first visit, I had to pop over to customer service to get my picture taken. I asked the greeter for assistance, and he was very helpful, pointing me in the correct direction. Being a Saturday afternoon on a nice day, I was concerned that the customer service line would be really busy. However, I was helped within a minute and was already headed into the store to shop within three. I was very impressed with the courteousness and professional attire of the employees (which was the total opposite of my past experiences as a Sam's Club member). If shopping for just a couple things (like I was), I definitely recommend not grabbing a cart. The shopping carts are enormous, and on busy days, prevent you from moving around quickly. Finally, the check out... It looked very intimidating but I got in line and was done checking out within 5 minutes. They also did a great job of quickly opening new registers when the lines became too long. Overall, I was very impressed during my visit. Time will tell if we use our money's worth of our annual membership cost. However,I need to buy tires ASAP before winter hits, and based on online research, Costco is one of the best place to go.
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