Used to work at the desert ridge location until it closed down after only a few months. I had a manager Leah who acted very peppy and up beat to customers and would criticize them (f bombs and all) over the headset as they walked away...she seriously had a dark soul to be working at the Disney store. They try to hand you bags, because you are more likely to buy more if you put your items in a bag. Be careful about bringing little ones, because if they ask you for something and you say no, workers aka cast members are trained to chime in with retaliations like, "its a saLe item for a limited time only" etc.
Advice for shoppers:
When Disney wants to get rid of items they will practically give the items away through their awesome sales. Also, be conscious that Disney is a master of packaging. Things may be presented well in the store and packaged neat, but you bring it home, tear the cardboard and plastic off and you are left with a dinky toy that you paid too much for.
Overall, everyone loves Disney and its a magical unique experience that can't be replicated. Just don't spend too much time shopping because the high school musical videos they play on a loop at the store will drive you nuts. :)