I usually get their turkey burgers here - the food is ok but my rating is really about their service. I was here last Wednesday - part of the lunch crowd. The place was busy. It took awhile to get seated - and then it took a long time just to get water and order! I also noticed that other tables were waiting a long time to get their orders. We would've left but had to get back to work - there was no time to find something else. Once our order was placed, about 30 minutes passed. I had to get up and ask the person at the front counter what the status was. She said another 10 minutes. After 10 minutes passed, I flagged the waiter down - he literally had to stand by the cooks to ensure my dish was done. Keep in mind, this place is small - so, it's not like they're going from one end of the restaurant to another - it's easy to see who's not being served. We received a discount for the inconvenience (they subtracted a drink from our order) but even with this, I won't be going back! If I could give them a negative rating, I would.