Love their winter outerwear! Especially their trench coats. Very edgy and modern styles for a reasonable price. Bought a trench a few years back and still wear it a lot. Still looks trendy and in style. They have a pretty nice selection of shoes and handbags as well. I bought a couple of cute printed flats from another Zara back home. They are always fashion forward and their quality is pretty good. Customer service was pretty non existent. No help on the floor. The fitting room attendant seemed not too interested in her job and was chatting away with a co-worker.