We dine at DW Bistro regularly but tonight we had a very bad experience. The service tonight was exceptionally SLOW. We had to wait 10 minutes before someone took our order and 30 minutes after our salad was served. We waited for an hour for our main entree to show up but it never did. We had to follow up twice from our server, please note that we did it very nicely, on where was our food and he even blamed the kitchen for the slow service and that it wasn't his fault.
In the end, my bf was so pissed that the server didn't even have the decency to tell us that the kitchen is running behind, we just left and paid for the salad.
We love the food at DW but if the service is like this, too bad, we are scratching you off our list.