I love this place! The staff is nice and knowledgeable! Both the doctors I've seen are nice...My retainer recently broke after only having them 2 months...so I had to be re fitted they didn't try and nickel and dime me like the place where i got my braces (when I can give negative reviews I'll review them) my doctor was more concerned about why they broke and contacting the lab to let them know there was a problem! My mom also forced (lol) me ordered whitening trays... my mom is a hygienist in IL and she was surprised by the price which was $100 cheaper then her office...so ya girl is gonna be sparkling when my trays come in! I also take the girls here for their annual...a few months ago my youngest and a stubborn painful baby tooth that was hanging on for dear life... I brought her in because she wouldn't let me touch it and like magic they just pulled it I can't remember if they charge me or not but it was nice that they just got her in quick and quickly took care of her tooth and got us back out...if was such a quick visit I was kinda thinking I could have done that...lol