I would like to give them 5 stars, however, in the hundreds of time I've been here, there has never been a time where I didn't see the associates standing around talking, while there's only one person taking orders and one making drinks. I don't think you should have enough time to stand around and talk if you have tons of customers not taken care of. They've messed up my drinks a few times as well because of how much they rush. As I'm writing this review, there are 5 associates talking, and I've been waiting for 2 drinks for 10 minutes.
I received my drinks 15 minutes later and they messed up one. I asked for no coffee and they made it with coffee. They remade it and the guy was disinterested in fixing the mistake. When I received the remade one, it was messed up still. I didn't even get it fixed, after 20 minutes of waiting and 2 messed up drinks later, I was ready to leave.