Overall good experience with move4less. Even though they broke one of my bookshelf (cheap furniture from Wal-Mart, not a big deal), but I believe they could've packed things in the truck more carefully and strategically. 2 gentleman showed up an hour late, would have been nice if they gave a courtesy call, but the 2 movers were very friendly and nice during the process. Shannon (i don't remember) was great and very friendly. Would probably use them again on my future move.