After unsuccessfully going through several disreputable & dishonest appliance repair companies, I finally met Michael. He doesn't charge me for work I don't need & he does a great job. One time a part broke on my ice maker that another repairman said couldn't be fixed; the entire unit would have to be replaced. Michael spent over an hour creating a fix that the other guy with 30 years' experience admitted he would never have thought of. Michael is reliable & doesn't stop until he figures out the problem & a way to fix it.