I see why the bad reviews from everyone...I normally go to the location at Trop/Ft Apache on the west side, which has generally been ok. This one was a little closer to me, so I ordered a simple 3 piece chicken with sides. Usually, EPL makes their chicken well done, which I prefer. The wings aren't all fatty and nasty, you can actually eat all of it. Even if it's a little dry I don't mind since you can mix it with a bunch of stuff in a tortilla and can't really tell. Well this time I ordered on line right before they closed, and when I got home and bit into the wings they were so undercooked and disgusting, still pink inside I was grossed out. I could have gotten sick from that! The breasts were a little better, but definitely not the same quality as the other location. Nasty, I will never come back to this store again as I doubt they would have footed the hospital bill if I had gotten salmonella from that still-moving chicken I got. I don't think I'll be eating at EPL for a long time, they need better quality control so people don't get ebola virus when they eat there. Ugh.